Founded in 2003, TUHF Holding (Pty) Limited is a South African impact investor providing long-term debt finance, bridging finance, and equity funding to entrepreneurs in the residential property sector. TUHF has seen significant growth in its loan book, expanding from ZAR 2.5 million (USD 388,000) in 2004 to ZAR 3.5 billion (USD 240 million) in 2019, a thousand-fold increase over fifteen years.
TUHF’s success story is built on strategic partnerships, with Astech playing a key role in transforming its operational processes.
As TUHF’s loan portfolio expanded, its operational complexity grew. The company initially relied on the standard Sage 300 product, a standalone microfinance application, and Microsoft Excel spreadsheets for its financial transactions. This approach became increasingly inefficient as the company scaled, necessitating a more robust, integrated system.
In 2006, TUHF partnered with Astech to optimize and integrate its business processes. Astech customized Sage CRM to align with TUHF’s complex workflow requirements, enabling efficient loan origination, approval, and customer management. Additionally, Astech developed a custom Loan Management Solution (LMS), seamlessly integrating with Sage CRM to provide end-to-end management of TUHF’s loan processes.
The new system offered a unified platform for handling everything from loan applications and approvals to post-approval support and customer administration.
With Astech’s customized solution, TUHF gained a world-class platform that enabled them to scale operations while maintaining efficiency. The integration of Sage CRM and Astech’s Loan Management Solution allowed TUHF to manage its loan book effectively, even as it grew exponentially.
Paul Jackson, CEO of TUHF, highlighted the impact of this partnership:
“The enterprise-wide business solutions developed in partnership with Astech have provided us with a world-class platform and supported us in achieving significant growth over the past 10 years.”
Astech’s tailored solution empowered TUHF to handle its growing portfolio seamlessly, ensuring the company could continue supporting South African entrepreneurs with efficient, scalable financial processes. As TUHF’s needs evolved, Astech’s proactive approach ensured the system adapted, enabling sustained business growth.
