About the service

Astech offers a comprehensive Training Services program designed to empower your team to maximise the potential of your software investments, including Sage CRM, Sage 300, and AstechLMS. Recognising that software success relies on user proficiency, our training services are tailored to address your specific business needs, ensuring that your team can effectively leverage these tools for enhanced productivity and growth.

Our expert trainers deliver both foundational and advanced guidance, enabling your team to streamline workflows, confidently manage data, and harness reporting capabilities. Astech’s approach combines practical knowledge with real-world applications, ensuring that users not only understand the software but can also apply it effectively in their roles.

Key Features

Tailored Training Sessions
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Comprehensive System Training
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Ongoing Learning Support
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Flexible Delivery Options
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What's Included

Sage CRM Training
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Sage 300 Training
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Astech Loan Management System Training
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Flexible Training Formats
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Key Features

Tailored Training Sessions

Our tailored training sessions are designed to meet the unique learning needs of your team and align with your business goals. We offer small group or one-on-one training options, allowing us to focus on individual user requirements and specific organisational processes. This personalised approach enables team members to gain a deep understanding of the software at their own pace, ensuring that each participant feels confident and well-prepared to apply their skills effectively. Whether your team requires foundational knowledge or advanced customisation techniques, our sessions are fully adaptable to suit every skill level and role.

Comprehensive System Training

Our training program covers the full functionality and best practices of Sage CRM and Sage 300. Each session provides a thorough exploration of these platforms, including essential features, navigation tips, and industry-recommended approaches to maximise productivity. Our trainers provide hands-on guidance in managing customer relationships, financials, inventory, and other critical business operations. By the end of the training, your team will be well-versed in system capabilities and best practices, enabling them to streamline workflows, enhance data accuracy, and drive strategic decision-making across the organisation.

Ongoing Learning Support

Our commitment to your team’s success goes beyond initial training. We offer continuous learning support to help users adapt to system updates, new features, and changes in business processes. This includes access to our knowledge library, which contains a variety of tutorials, guides, and troubleshooting resources. Additionally, our trainers are available for follow-up sessions, where we address any new challenges and provide advanced insights. By offering ongoing support, we ensure that your team remains up-to-date, confident, and capable of leveraging the full potential of Sage CRM and Sage 300.

Flexible Delivery Options

Our training sessions are available in flexible formats to accommodate your business’s unique requirements and scheduling needs. We offer classroom sessions for groups of up to six delegates, providing an interactive environment that encourages team collaboration and peer learning. For businesses with specific needs or limited availability, we also provide one-on-one consulting, allowing us to focus on tailored, in-depth instruction that addresses your unique operational goals. Our flexible delivery ensures that every participant receives the attention and training needed to thrive with Sage software.

What's Included

Sage CRM Training

Gain comprehensive guidance in managing customer relationships, tracking sales, and executing marketing campaigns. Our sessions cater to all levels, from new users to advanced practitioners.

  • Basic Training: Focus on customer data management and essential CRM functions.
  • Advanced Training: Customise workflows, generate insightful reports, and automate critical processes.
  • Ongoing Support: Receive continued assistance as new updates and features are introduced in Sage CRM.

Sage 300 Training

Our training simplifies accounting, inventory management, and operational processes, providing your team with a solid foundation and advanced techniques.

  • Foundational Training: Covers accounting fundamentals, inventory tracking, and financial reporting essentials.
  • Advanced Techniques: In-depth training on creating custom reports, managing system integrations, and automating processes.
  • Tailored Sessions: Customised training to address your specific business needs, including unique integrations or add-ons.

Astech Loan Management System Training

Specialised training for organisations using Astech’s LMS, focusing on loan management, payment tracking, and generating analytical reports.

  • Loan Management Essentials: A guided walkthrough of loan origination, approval workflows, and loan management fundamentals.
  • Reporting and Insights: Learn how to generate real-time reports and analyse loan performance data.
  • Customised LMS Training: Tailored sessions based on your team’s specific needs and LMS usage requirements.

Flexible Training Formats

Our training programs offer flexibility with multiple formats to meet your team’s preferences and schedules:

  • On-Site Training: Personalised sessions conducted at your location, ideal for hands-on learning and team interaction.
  • Virtual Training: Remote, interactive training suited for teams across multiple locations, offering convenience without compromising quality.
FAQ’S

Frequently Asked Questions

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What is Sage CRM, and how can it benefit my business?
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What’s the difference between Sage 300 and Sage CRM?
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Can Astech customise Sage CRM and Sage 300 for my specific business needs?
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What kind of support does Astech provide for Sage CRM and Sage 300?
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Do you provide training for Sage CRM and Sage 300?
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How secure is my data when using Sage CRM and Sage 300?
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What is Salesforce implementation, and do you provide it?
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Can Astech assist with nCino implementation and support?
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Do you provide consulting services to determine the right solutions for my business?
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How can I get in touch with Astech for support or a consultation?