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If you’re using a paper based system that is not keeping pace with the growth of your company and cannot support the high level of personal service demanded by your customers, this will not only result in valuable time being lost on updating your paperwork but also your sales team is likely to misplace information or not have it available when it is needed. The solution in such a situation is to implement Sage CRM. This will provide the tools that will help your sales team find and retrieve vital customer information quickly and easily, handle customer queries efficiently and be able to manage their sales cycle real-time. When you implement Sage CRM in your business, you will enjoy better customer relationships with the sales, marketing and customer insights from Sage CRM.
Benefits of using Sage CRM:
- Time Saver: The total time spent on record keeping is reduced substantially.
- Greater Customer Satisfaction: With the valuable time freed-up, the sales team is now able to have more time to visit customers.
- Reports: Regular reporting functions are made available quickly and easily.
- Coordination: The coordination between sales team members is greatly enhanced.
- Service: Customer service will be greatly improved, as all the information is available and can be retrieved real-time.
By implementing Sage CRM, processes that used to take you several hours will be done in just a few minutes. This means that you have more time to build better customer relationships and increase sales. Sage CRM will enable you to track incidents, manage cases and obtain service status with just a click of a button. This detailed information enables the team to manage and track sales efforts and effectively manage opportunities and leads.
If you’re looking for Sage CRM and not sure where to begin, please visit Sage CRM or call our team on 011 453 0252.
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